Cowboys and Astronauts accepts returns on eligible merchandise* assuming product is unopened, unused, and returned with original packaging and accompanied by proof of purchase.
Returns must be initiated within 30 days of purchase date and will be processed as follows:
A full refund matching the original purchase price will be issued within 15 days of purchase
or
A store credit will be issued matching the original purchase price within 30 days of purchase.
Any return shipping costs are the responsibility of the purchaser and, for all items returned, a tracked shipping service must be used to verify delivery.
*All end of season, closeout, or marked down items, whether purchased online or in store, are ineligible for return or exchange and are final sale.
*Additionally, underwear, swimwear, sunglasses, and sexual wellness products are never eligible for returns or exchange.